OnJanuary29,2021,therewasunprecedenteddemandforKrakenservicesthatfarexceededoursurgepredictionmodeling.?
Forcontext,$56billionwastradedonourplatforminJanuaryofthisyear–morethanallthevolumetransactedforthefullyearof2019.Thispastweekendalone,wesawa1,000%increaseinsignups.?
Unfortunately,allofthisactivitycausedintermittentdowntimeandcascadingissueswithboththefront-endandback-endsystemsthatfacilitateclientexperiencesacrossourWebUI,RESTAPI,andattimes,ourmobileappsandWebsockets.
TheKrakenEngineeringteamralliedtocoordinateamassiveimprovementtoourservices.Thisincludedexpandingcapacityinallpossibleplacesandrollingoutperformanceenhancementsthathadbeeninbeta.
Whilewedon’ttypicallyexposewhathappensbehindthescenesatKrakenbecauseofourfocusonsecurity,wefeelitisimportanttoprovidetransparencybyexplainingtoourclientswhathappenedandwhatwe’redoingtopreventthisinthefuture.?
PerformanceUpgrades
Weputinplacenewhardwareandexpandedcapacity,deployedimprovementstooursystemsanddatabasesandfurtheroptimizedourwebsiteandthesign-upprocessfornewclients.
Forourmoretechnicalclients,herearethespecifics:
Increasedfront-endnodesby30%andreplacedoldernodeswithbrand-newhardwarethatis3xmoreperformantOptimizedKraken.comtoimprovethesign-upprocessfornewclients?Deployedoptimizedcomponentsfordatabases,sessionmanagementandAPIcalls?AddednewpointsoftelemetrytoaidinearlierdetectionsoffuturespikesDeployednewserviceupgradesthatgreatlyreducedlatencyonsomeofourmostheavilyusedservicesfromseveralsecondsto25millisecondsMassivelyincreasedcapacitytothesystemsandservicesinvolvedinprocessingandverifyingdocumentsessentialfornewclientsign-upsUpgradedtheperformanceofourback-endsupportsystemswhenworkingwithclientstoreviewaccountactivityReworkedUIcomponentstoreducebackendload.Whileallofthistookplaceoverashortperiodoftime,wearen’tpausingontheimprovements.Wearecontinuingtoimplementseveralchangestopushtheperformanceandstabilitytomeetthisnewdemand.?
SecurityandoverallclientexperienceistopofmindatKrakenandwearecommittedtoensuringoursystemswillbereadyforitwhendemandsurgesagain.
Wehopeyouwillenjoytheseimprovements,
–TheKrakenTeam?
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